Organisation | Payments & Money

Can I add offline/direct contributions to my fund?
If you received a payment directly to your organisation that has not gone through the Zohero platform, such as a bake sale or large business donation, you ...
Fri, 14 Jul, 2017 at 3:22 PM
When will my organisation receive the funds raised?
We always aim to pay money to your organisation at the earliest possible convenience. All payouts are processed monthly, regardless of whether the fund targ...
Fri, 14 Jul, 2017 at 4:28 PM
Where can I view a break down of the funds raised?
You can download a CSV spreadsheet with all your payments and the associated name, email address and amount by going to My Account and under Organisations...
Fri, 14 Jul, 2017 at 4:30 PM
Why do you charge a fee and what do you do with it?
In order to increase engagement and revenue, our organisations deserve the best, not the cheapest. The reason that so many organisations choose Zohero is be...
Fri, 14 Jul, 2017 at 4:33 PM
Can I use Gift Aid with my campaign?
We don’t currently offer UK charities or Community Amateur Sports Clubs (CASCs) the option to use Gift Aid. However this is something we wish to include in ...
Fri, 14 Jul, 2017 at 4:31 PM
How do subscriptions work via SMS (Sweden only)
För att bidra med 50 kr/mån till en insamling eller fond med sms-koden FRAMTIDEN så sms:ar man BIDRA 50MÅNAD FRAMTIDEN till nummer 72 672. Om man vill ge et...
Fri, 14 Jul, 2017 at 4:18 PM
How do one-off SMS payments work? (Sweden only)
För att bidra med 100 kr till en insamling med sms-koden FRAMTIDEN så sms:ar man BIDRA 100 FRAMTIDEN till nummer 72 672. Om man vill ge annat belopp än 100 ...
Fri, 14 Jul, 2017 at 4:13 PM
How does your SWISH solution work? (Sweden only)
Vår integration av SWISH är unik och finns endast på Föreningsinsamling. Pengarna går direkt till ert konto men registreras även på er insamlingssida. Det k...
Fri, 14 Jul, 2017 at 3:20 PM
Why am I not receiving the raised money to my account?
Sometimes our partner Stripe that handles our card payments needs more information about you as a beneficiary.  As the owner of the Beneficiary you can ...
Sun, 18 Nov, 2018 at 5:44 PM