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Knowledge base
Contributing to a fund
Contributor Questions
12
How do I cancel a subscription?
How do I get access to my payments, subscription and data?
Can I get a receipt for my card payments?
What information do you save about me?
Issues with your contribution or reward
View all 12
Before starting your campaign
Organisation | Creating your Campaign
12
How to setup my Zohero beneficiary?
Checklist: Before Creating A Campaign
How much does Zohero cost? Fees & Pricing
What should I consider when I upload Images & Videos?
Who can set up a campaign?
View all 12
Organisation | Hero Levels & Rewards
4
Why you should use monthly subscriptions
How to use Rewards to raise funds
How to create, edit, and remove Rewards
Reward Items: Let your contributors choose sizes, colours, etc
Organisation | Payments & Money
9
Can I add offline/direct contributions to my fund?
When will my organisation receive the funds raised?
Where can I view a break down of the funds raised?
Why do you charge a fee and what do you do with it?
Can I use Gift Aid with my campaign?
View all 9
Managing your campaign
Organisation | Promoting your Campaign
4
Promoting your campaign on social media
Using the Updates section
Using email for a successful campaign
Will Zohero feature my campaign?
Organisation | Campaign Management
2
Can I increase the fund target?
Can I extend the deadline of my fund?
After your campaign ends
Organisation | After your campaign ends
0
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